Personal Services Sector Manager Training
Gain skills to confidently lead social care teams. Master service models, scheduling, risk management, KPIs, and staff support to boost client safety, outcomes, and satisfaction in personal services.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This training equips you with practical tools to organise teams, define roles, and allocate clients for safe, reliable support. Master scheduling, KPI monitoring, compliance with local authorities, and enhancing quality, risk management, and records. Develop strategies for staff wellbeing, communication, and ongoing improvements to ensure consistent service delivery and superior results.
Elevify advantages
Develop skills
- Design care teams with clear roles, caseloads, and escalation paths.
- Track KPIs using simple dashboards for visits, incidents, and outcomes.
- Lead quality and risk management through care plans, safety checks, and investigations.
- Plan rotas smartly to match staffing with client needs safely.
- Support staff wellbeing with supervision, training, and stress reduction.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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