Conflict Resolution Methods & Group Dynamics Course
Gain skills to manage complex group dynamics in social work settings. Master conflict resolution strategies, de-escalation methods, restorative practices, and trauma-sensitive facilitation to ease tensions, build trust, and ensure support groups remain safe and welcoming for all participants.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This practical course equips you to confidently handle tough support groups with proven conflict resolution techniques and trauma-aware approaches. Master reading group interactions, calming heated situations, establishing strong guidelines, and addressing challenging actions while safeguarding your mental health. Get ready-to-use tools, guides, and plans for immediate community application.
Elevify advantages
Develop skills
- Lead support groups using group dynamics principles in practical sessions.
- Quickly resolve conflicts with NVC, de-escalation, and trauma-informed techniques.
- Handle difficult behaviours like sarcasm, side conversations, and dominance securely.
- Create brief interventions for 3-4 effective conflict resolution sessions.
- Safeguard your wellbeing through ethics, boundaries, and anti-burnout strategies.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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