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Quality Management in Archives and Libraries Course

Quality Management in Archives and Libraries Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This course equips you with skills to evaluate cataloging and user service issues, create effective quality indicators, and establish SMART, measurable goals. You will master practical workflows for detecting errors, gathering feedback, and monitoring services, while developing action plans, managing risks, and maintaining improvements using accessible tools, templates, and continuous training methods.

Elevify advantages

Develop skills

  • Design quality metrics for cataloging and service performance indicators.
  • Write SMART objectives for trackable library quality goals.
  • Implement cataloging QA workflows to detect and correct MARC errors.
  • Improve user services with standardised desk scripts and feedback surveys.
  • Plan risk management and action strategies to sustain quality improvements.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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