Intercultural Mediation Course
This course provides practical tools for handling cross-cultural disputes, covering ethics, neutrality, cultural understanding, communication methods, stakeholder analysis, power dynamics, and mediation in various environments using scripts, templates, and frameworks.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Intercultural Mediation Course equips you with practical tools to handle tricky cross-cultural disputes confidently. You will learn key ethics, staying neutral, and understanding different cultures, then use flexible communication methods, analyse stakeholders, and map out power dynamics. With ready-made scripts, templates, and proven frameworks, you will create, guide, and assess successful mediation in varied face-to-face, online, and mixed environments.
Elevify advantages
Develop skills
- Ethical intercultural mediation: balance cultural ways, rights, and rules.
- Adaptive communication tools: rephrase, calm down, and build trust across cultures.
- Stakeholder and power mapping: uncover hidden motives in diverse groups quickly.
- Online conflict management: deal with tension, saving face, and open criticism.
- Mediation process design: plan, conduct, and review brief, effective intercultural situations.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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