Receptionist Course
This course equips receptionists with essential skills for efficient visitor management, professional communication, conflict resolution, and optimal workspace organization to ensure a seamless guest experience.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Receptionist Course provides practical tools to handle checklists, visitor registration, access control, and host notifications with confidence. Learn clear greeting scripts, email and phone templates, and de-escalation techniques for delays and conflicts. Improve your workspace layout, signage, safety information, and daily routines so every guest experience is organised, professional, and efficient.
Elevify advantages
Develop skills
- Reception workflows: run start, mid, and end-of-day checklists with pro precision.
- Visitor management: register guests, control access, and notify hosts in seconds.
- Service communication: use proven scripts for calls, emails, and in-person greetings.
- Conflict handling: manage delays, upset visitors, and escalations calmly and safely.
- Reception space setup: design a clear, welcoming, and secure front desk environment.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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