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Reception Technique Course

Reception Technique Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

The Reception Technique Course builds essential front desk skills to deliver smooth, professional guest experiences. Learn check-in and check-out standards, reservation handling, payment processing, and privacy rules. Practice clear communication, complaint resolution, and service recovery, while coordinating with housekeeping, maintenance, concierge, and F&B. Gain confidence with international guests, language barriers, and special requests through focused, practical training.

Elevify advantages

Develop skills

  • Front desk operations: master check-in, check-out, and payment in real scenarios.
  • Professional reception presence: deliver confident greetings and clear room briefs.
  • Guest communication: handle calls, emails, and directions with polished clarity.
  • Complaint resolution: de-escalate issues fast with practical recovery steps.
  • Cross-department coordination: streamline tasks with housekeeping, F&B, and maintenance.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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