Log in
Choose your language

Reception Agent Training

Reception Agent Training
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This training equips you with hands-on skills to handle check-ins, manage property management system tasks, and follow payment guidelines confidently. You will learn to put guests first in peak times, deal with room upgrades, overbookings, special needs, and use simple scripts for talking, explaining rules, and sorting out disagreements, ensuring every guest's arrival, stay, and checkout is seamless, professional, and orderly.

Elevify advantages

Develop skills

  • Quick check-in skills: handle PMS processes and room allocations smoothly.
  • Front desk management: prioritise guests, handle multiple tasks, and manage busy periods.
  • Safe payment handling: follow policies for cards, cash, and identity checks.
  • Guest situation management: deal with walk-ins, upgrades, late departures, and group bookings.
  • Dispute resolution methods: calm tensions, provide fixes, and record incidents.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

FAQ

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course