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Public Reception Training

Public Reception Training
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This course equips you with hands-on skills to manage visitors effectively and with assurance. You will learn to deal with missing documents, direct transactions, and arrange queues, all while upholding confidentiality and legal guidelines. Gain expertise in straightforward communication, handling disputes, and coping with stress, including practical phone and email templates for prompt, precise, and courteous public service daily.

Elevify advantages

Develop skills

  • Reception basics: manage IDs, absent documents, and follow-ups effortlessly.
  • Control visitor movement: organise queues, signs, and guidance in crowded offices.
  • Resolve conflicts: soothe upset visitors and defuse issues securely.
  • Professional interaction: apply clear scripts, tone management, and attentive listening.
  • Multi-platform service: provide reliable, exact details via phone, email, and direct contact.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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