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Professional Receptionist Course

Professional Receptionist Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

The Professional Receptionist Course equips you with practical skills to handle visitors, calls, and messages confidently. You will learn proper phone and email manners, effective ways to greet people, and body language skills. Gain expertise in sorting out disputes, fixing service issues, prioritising tasks, using scheduling tools, and keeping accurate records to provide quick, organised, and professional service at the front desk every day.

Elevify advantages

Develop skills

  • Conflict resolution at the front desk: handle complaints calmly and rebuild trust quickly.
  • Front desk time management: sort visitors, calls, and tasks in real time.
  • Professional in-person etiquette: greet, direct, and calm situations with confidence.
  • Telephone and email mastery: use clear scripts, maintain a polished tone, and take accurate notes.
  • Reception documentation skills: keep precise logs, use templates, and maintain follow-up records.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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