Professional Receptionist Course
This course develops essential receptionist skills including conflict resolution, time management, etiquette, communication, and documentation for professional front desk service.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Professional Receptionist Course equips you with practical skills to handle visitors, calls, and messages confidently. You will learn proper phone and email manners, effective ways to greet people, and body language skills. Gain expertise in sorting out disputes, fixing service issues, prioritising tasks, using scheduling tools, and keeping accurate records to provide quick, organised, and professional service at the front desk every day.
Elevify advantages
Develop skills
- Conflict resolution at the front desk: handle complaints calmly and rebuild trust quickly.
- Front desk time management: sort visitors, calls, and tasks in real time.
- Professional in-person etiquette: greet, direct, and calm situations with confidence.
- Telephone and email mastery: use clear scripts, maintain a polished tone, and take accurate notes.
- Reception documentation skills: keep precise logs, use templates, and maintain follow-up records.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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