Medical Secretarial Course
This course equips learners with essential skills for medical secretarial roles, focusing on patient management, privacy compliance, communication, and operational efficiency in healthcare settings.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Medical Secretarial Course builds practical skills to handle patient registration, demographics, and insurance accurately, safeguard privacy and medical records, and adhere to HIPAA-style guidelines. You will learn professional communication, conflict resolution, and basic clinical phone triage, along with efficient scheduling, EMR documentation, time management, and audit-ready notes to enhance patient experience and clinic operations.
Elevify advantages
Develop skills
- Mastery of medical privacy: apply HIPAA-style rules daily at the reception.
- Professional communication with patients: manage conflicts, complaints, and difficult news.
- Basics of clinical phone triage: identify warning signs and quickly escalate urgent issues.
- Intelligent scheduling management: optimise clinic flow, reduce no-shows, and handle multi-specialty appointments.
- Precise EMR documentation for audits: record data, notes, and metrics accurately.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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