Clinical Secretarial Course
This course equips learners with essential skills for clinical secretarial roles, focusing on efficient record management, professional communication, scheduling, privacy compliance, and quality control to support safe and effective patient care.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Clinical Secretarial Course teaches you how to arrange electronic and paper patient records, handle secure access, and safeguard privacy using straightforward, compliant procedures. You will learn practical ways to schedule for busy clinics, professional communication templates for emails, phone calls, and front desk interactions, plus step-by-step quality and risk controls that minimise errors and promote safe, efficient patient care daily.
Elevify advantages
Develop skills
- Clinical record organisation: structure, index, and secure patient charts quickly.
- Professional patient communication: email, phone, and front-desk scripts that work well.
- Smart scheduling mastery: create weekly templates, prevent double bookings, manage patient flow.
- Privacy and access control: apply basic legal principles, RBAC, and steps for responding to breaches.
- Risk and quality control: use checklists, audits, and incident plans to reduce errors.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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