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Administrative Receptionist Course

Administrative Receptionist Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

Gain confident front-desk skills for medical and wellness centres through this practical course. Master professional greetings, de-escalation techniques, privacy protocols, phone etiquette, call triage, and voicemail management. Practise precise scheduling, calendar oversight, documentation, pricing discussions, using key software, templates, and checklists for smooth, organised shifts.

Elevify advantages

Develop skills

  • Front desk professionalism: handle check-ins, privacy, and patient flow smoothly.
  • Phone etiquette mastery: manage urgent calls, triage, and transfers expertly.
  • Smart scheduling: manage calendars, prevent clashes, and cut wait times.
  • Clear documentation: record messages, sort records, and ease shift handovers.
  • Service and pricing communication: clarify options, set limits, and escalate properly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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