Administrative Receptionist Course
This Administrative Receptionist Training equips secretariat professionals with essential front-desk skills for medical settings. Learners master communication, appointment scheduling, call management, documentation, patient flow, privacy handling, and professional interactions to manage patients, staff, and information confidently and efficiently every day.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Gain confident front-desk skills for medical and wellness centres through this practical course. Master professional greetings, de-escalation techniques, privacy protocols, phone etiquette, call triage, and voicemail management. Practise precise scheduling, calendar oversight, documentation, pricing discussions, using key software, templates, and checklists for smooth, organised shifts.
Elevify advantages
Develop skills
- Front desk professionalism: handle check-ins, privacy, and patient flow smoothly.
- Phone etiquette mastery: manage urgent calls, triage, and transfers expertly.
- Smart scheduling: manage calendars, prevent clashes, and cut wait times.
- Clear documentation: record messages, sort records, and ease shift handovers.
- Service and pricing communication: clarify options, set limits, and escalate properly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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