Sales Assistant Training
This course equips you with essential sales assistant skills for fashion retail, including understanding customer needs, arranging merchandise at entrances, jeans walls, shoes, and accessories zones, managing busy shifts, enhancing sales via upselling and cross-selling, and ensuring smooth shift handovers to maintain high sales and service standards consistently.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Gain confidence in retail sales through practical skills like greeting various customers, asking targeted questions about their needs, and resolving conflicts calmly. Master assisting hesitant shoppers, optimising shop layouts for entrances, jeans, shoes, and accessories, handling peak times effectively, and tracking progress with simple KPIs and daily reviews to boost performance.
Elevify advantages
Develop skills
- Master retail merchandising: arrange fixtures, group items, and rotate stock efficiently.
- Develop customer insights: identify shopper types, track footfall, and meet store expectations.
- Excel in area setups: optimise entrances, jeans walls, shoes, and accessories for higher sales.
- Deliver effective sales support: greet warmly, assess needs, upsell, and cross-sell confidently.
- Handle peak operations: manage queues, transitions, KPIs, and uphold store standards smoothly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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