Sales Administrative Assistant Course
Gain expertise as a Sales Administrative Assistant through practical lessons in processing orders, handling CRM information, issuing invoices and credit notes, and communicating with customers. This equips you to assist sales teams effectively, minimise mistakes, and ensure all orders stay accurate and delivered promptly.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This hands-on course develops solid skills in order processing, communication, and record-keeping to manage customer requests precisely from initial contact to final billing. You will master using templates, checklists, and CRM systems, handle urgent shipments, fix invoice issues, issue credit notes, and produce straightforward reports, enabling fewer errors, quicker replies, and better daily operations.
Elevify advantages
Develop skills
- Quick order handling: record, verify, and track sales orders without mistakes.
- Reliable CRM management: log vital customer and shipment details sales teams rely on.
- Effective customer calls: address concerns, manage expectations, and end calls properly.
- Efficient billing skills: prepare invoices, correct errors, and process credit notes.
- Organised admin tasks: prioritise work, group emails, and share clear updates.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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