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Key Account Manager Training

Key Account Manager Training
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This training equips you with practical steps to safeguard renewals and boost growth in complex retail customer experience settings. You will learn to identify account risks and opportunities, map key stakeholders, craft focused engagement strategies, develop value propositions supported by ROI, and build a 12-month plan featuring clear KPIs, timelines, and actions to enhance relationships and achieve lasting growth.

Elevify advantages

Develop skills

  • Spot account risks like churn and upsell gaps, and set precise renewal KPIs quickly.
  • Map stakeholders and deliver custom value narratives to retail decision-makers.
  • Connect customer metrics such as NPS, CSAT, and CLTV to real sales opportunities.
  • Design value propositions with ROI evidence to secure high-level meetings.
  • Plan 12-month account strategies with scheduled actions for renewals and 20% growth.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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