flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Customer Training Course teaches you how to create targeted CRM programmes that fit actual workflows, from role-specific curricula and delivery methods to clear goals and measurable results. Learn to outline processes, develop useful modules, set up assessments and feedback systems, and promote 90-day adoption using checklists, coaching guides, and reporting tools that encourage steady, quality platform use.
Elevify advantages
Develop skills
- Design CRM training plans: divide audiences and select effective formats quickly.
- Map client sales workflows: convert CRM requirements into clear, measurable objectives.
- Build practical CRM modules: leads, pipeline, activities, and reporting.
- Create adoption resources: launch emails, manager reports, and coaching guides.
- Launch 90-day CRM adoption plans: monitor KPIs, strengthen usage, and overcome resistance.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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