Client Manager Training
This course equips you with essential skills for B2B SaaS client management. Learn to cut churn, conduct powerful meetings, execute 90-day retention strategies, and craft 12-month growth plans. Perfect for sales professionals handling renewals, expansions, and key executive ties, helping you foster lasting, profitable client bonds.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Gain practical tools to safeguard renewals and spur growth in B2B SaaS accounts. Master spotting churn indicators, implementing 90-day retention strategies, crafting impactful meetings, and coordinating team support. Develop expertise in risk evaluation, opportunity identification, and year-long expansion planning to nurture robust, enduring client partnerships.
Elevify advantages
Develop skills
- Spot B2B SaaS churn risks quickly and act confidently.
- Design effective kickoff, QBR, and renewal meetings that drive results.
- Create 90-day retention plans to boost usage and secure renewals.
- Map out expansion, cross-sell, and upsell opportunities in key accounts.
- Assess risks and score account health to focus on high-value actions.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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