flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This course offers a straightforward, step-by-step guide to welcoming customers, asking the proper questions, and assisting with fitting room sessions that encourage assured purchasing choices. You'll pick up useful phrases for suggesting items, dealing with cost concerns, finalising sales smoothly, and tackling challenging scenarios, along with practice sessions, performance measures, and a two-week plan to rapidly increase sales and bring back customers.
Elevify advantages
Develop skills
- Organised retail sales process: welcome, find out needs, suggest, finalise, follow up.
- Clothing styling and extra sales: put together looks, upsell, and cross-sell quickly.
- Managing objections in the shop: address price worries and safeguard your profits.
- Retail finalising and loyalty: complete the sale and encourage return visits effortlessly.
- Dealing with difficult customers: calm things down, restore service, and preserve the connection.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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