flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This course provides practical tools to lead a high-performing shop team with confidence. Learn how to set clear goals, track key performance indicators, run effective team huddles and meetings, and use visual dashboards for quick decisions. Develop skills in resolving conflicts, coaching, training, motivating, and recognising staff to improve results, build a strong culture, and ensure consistent, reliable performance daily.
Elevify advantages
Develop skills
- Motivate retail teams: apply low-cost tactics, contests, and recognition daily.
- Track retail KPIs: set SMART 3-month goals and read shop performance at a glance.
- Coach shop staff: run quick on-floor trainings, roleplays, and feedback sessions.
- Run powerful routines: lead huddles, one-on-ones, and KPI meetings that drive action.
- Handle conflict fast: resolve staff issues and apply fair performance plans.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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