Retail Assistant Course
This course equips you with essential retail assistant abilities including superior customer service, fitting room oversight, loss prevention measures, visual merchandising techniques, effective time management, and store safety practices. You will acquire practical scripts and procedures to increase sales, minimise losses, and ensure the sales floor operates efficiently during busy periods.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Enhance your front-line retail skills through this practical course focused on everyday shift challenges. Gain knowledge in customer service guidelines, quick communication phrases, fitting room management, basic loss prevention, and rapid visual merchandising standards. Develop expertise in time management, daily routines, and safety protocols to manage peak times effectively, assist colleagues, and deliver seamless shopping experiences for all customers.
Elevify advantages
Develop skills
- Fitting room oversight: control customer flow, curb losses, and safeguard stock swiftly.
- Core retail service: welcome customers, provide help, and finalise sales seamlessly amid crowds.
- Customer conversation scripts: address grievances, promote extras, and fix problems promptly.
- Visual display standards: neatly fold, arrange, and refresh zones quickly to drive sales.
- Retail task prioritisation: sort duties, maintain order, and ensure floor safety always.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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