Pet Shop Sales Training
Boost pet shop sales with confident, ethical selling. Learn needs-based recommendations, objection handling, safety and welfare basics, and product knowledge so you can guide customers, protect pets, and increase revenue in any retail pet environment. This training equips you to confidently advise pet owners on products for dogs, cats, and small pets while prioritising animal welfare and building lasting trust.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Pet Shop Sales Training helps you guide pet owners to the right products with confidence, empathy, and accuracy. Learn targeted questions, calm objection handling, and ethical closing phrases, plus essential nutrition, safety, and welfare basics for dogs, cats, and small pets. Build product knowledge, verify information quickly, and know when to recommend veterinary care for truly helpful, trust-building advice.
Elevify advantages
Develop skills
- Ethical pet sales conversations: ask better, listen deeper, close confidently.
- Fast pet product matching: balance budget, safety, and real animal needs.
- Practical pet nutrition basics: read labels, spot red flags, guide choices.
- Safety-first advice: allergens, zoonotic risks, recalls, and kid-safe pets.
- Retail research skills: verify pet info online and know when to refer to a vet.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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