Mandatory Merchant Training
Mandatory Merchant Training equips retail alcohol sellers with essential knowledge on state requirements, ID verification, refusal protocols, de-escalation techniques, and recordkeeping practices. This ensures full compliance, prevents fines, and safeguards staff and customers during every shift.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Mandatory Merchant Training provides straightforward, step-by-step instructions to fulfil state alcohol training mandates, dodge penalties, and secure your licence. Discover certification needs, renewal frequencies, and ways to confirm approved providers. Hone skills in ID scanning, sales refusals, and managing intoxicated patrons, craft robust SOPs, record achievements, monitor renewals, and keep abreast of legal shifts via audits, metrics, and official notices.
Elevify advantages
Develop skills
- Master state alcohol laws to quickly meet merchant training requirements.
- Conduct thorough ID checks to spot fakes, refuse sales, and log incidents promptly.
- Develop staff SOPs to train, certify, and onboard clerks before first alcohol sale.
- Establish compliance systems to track certificates, renewals, and audit records.
- Manage difficult customers by de-escalating, denying service, and staying legally protected.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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