Known and Unknown Shrinkage Course
This Known and Unknown Shrinkage Course equips retail professionals with practical strategies to analyse losses, enhance store operations, prevent internal theft, leverage technology tools, and create a 90-day action plan. Participants will improve stock accuracy, boost profits, and strengthen overall control in retail environments across multiple stores.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Gain practical tools in the Known and Unknown Shrinkage Course to reduce losses, safeguard margins, and enhance stock accuracy. Master interpreting shrinkage KPIs, applying inventory methods, and utilising POS, CCTV, EAS, and software controls. Improve daily operations, staff practices, and investigation processes, culminating in a targeted 90-day action plan for sustainable shrinkage reduction and profit growth.
Elevify advantages
Develop skills
- Master shrinkage KPIs by linking known and unknown losses to retail profits.
- Deploy loss-prevention tools like EAS, CCTV, POS controls, and secure fixtures quickly.
- Achieve inventory accuracy through cycle counts, audits, and RFID checks with minimal disruption.
- Control store operations by designing layouts, stockroom flows, and cash policies to reduce losses.
- Develop a 90-day shrinkage reduction plan with phased, trackable actions for multi-store teams.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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