In-Store Sales Training
Elevate retail performance through practical shop sales training. Gain skills in effective greetings, uncovering customer needs, suggesting products, addressing complaints, and techniques for closing sales, cross-selling, and merchandising that transform visitors into loyal, valuable patrons. This course equips you to handle daily store interactions confidently, boosting loyalty and revenue with real-world strategies suited for busy retail environments.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Enhance shop sales with this brief, hands-on programme teaching assured customer greetings, clever probing questions, and adaptable talk scripts. Master recommending items by their advantages, managing pushback, and sorting complaints without losing customer trust. Build skills in sealing deals, upselling, display setup, and everyday shop floor tasks to make every customer visit seamless, supportive, and inviting for repeat business.
Elevify advantages
Develop skills
- Master shop conversations: greet warmly, ask smart questions, and steer buyers smoothly.
- Quickly resolve complaints: soothe unhappy customers and safeguard store loyalty.
- Close sales confidently: recognise purchase cues and upsell or cross-sell effortlessly.
- Expertly match products: link customer needs to styles, materials, and benefits rapidly.
- Learn basic visual merchandising: create attractive displays that turn passersby into buyers.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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