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Flower Shop Reception and Customer Service Course

Flower Shop Reception and Customer Service Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This Flower Shop Reception and Customer Service Course equips you with hands-on skills to manage customer enquiries, process orders correctly, and cope with peak times confidently. You will cover essential pricing, product types, upselling phrases, delivery arrangements, and straightforward rules for payments, refunds, and handling complaints. Employ prepared scripts, templates, and checklists to enhance interactions, minimise mistakes, and ensure repeat business.

Elevify advantages

Develop skills

  • Florist product pricing: quickly provide clear price ranges and clever upsells.
  • Delivery scheduling: handle urgent orders, routes, and keep customers informed effortlessly.
  • Retail policies expertise: clearly explain refunds, payments, and privacy protections.
  • Professional customer interactions: manage calls, complaints, and sales with empathy.
  • Order precision techniques: apply checklists, scripts, and logs to avoid mistakes.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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