Process Design Course
This course equips you with practical skills to design efficient, scalable project processes, from workflow creation to quality assurance, using real-world tools and metrics for reliable project delivery.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Process Design Course teaches you how to create a straightforward, stage-by-stage workflow from contract signing to project completion, including clear roles, RACI charts, and proper handover procedures. You'll learn to use tools like Figma, Slack, and Drive in a consistent way, monitor key measures such as turnaround time and timely delivery, conduct health checks and reviews, and apply a real-life 6-week website redesign case to develop scalable, reliable, high-quality project processes.
Elevify advantages
Develop skills
- Design scalable operations workflows: create simple, asynchronous-friendly processes quickly.
- Map end-to-end project stages: define owners, handovers, and clear definitions of done.
- Set and track operations metrics: turnaround time, on-time delivery, revisions, approvals.
- Standardise tools and file flow: Figma, Slack, and Drive as the single source of truth.
- Implement quality assurance and client review: checklists, approvals, and smooth project closure.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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