proximity management training
Proximity Management Training equips retail managers with practical skills to enhance frontline performance through hands-on floor coaching, improved customer experiences, local partnerships, and straightforward KPIs, transforming everyday operations into increased sales, customer loyalty, and team motivation in a fast-paced retail setting.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Proximity Management Training teaches retail managers to stay close to customers, increase sales, and support teams effectively in busy stores. Key lessons include active listening, handling complaints swiftly, suggestive selling, fashion engagement scripts, forming local partnerships, monitoring basic KPIs, leading daily huddles, floor coaching, and implementing a straightforward 4-week action plan for quick, trackable improvements.
Elevify advantages
Develop skills
- Diagnose retail performance by spotting stress points, reading KPIs, and acting swiftly.
- Build local partnerships to drive foot traffic using simple proven tactics.
- Elevate customer experience by mapping journeys, recovering issues, and boosting basket size.
- Lead on the floor by running huddles, coaching in real time, and keeping teams engaged.
- Coach and support staff to speed up onboarding, resolve conflicts, and refocus efforts.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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