process approach training
Master process approach management skills. Learn to map workflows, build solid handoffs, unite stakeholders, and monitor KPIs to eliminate waste, lower risks, and boost on-time delivery in your full operations. This training equips you with practical methods to analyse processes, design improvements, and sustain changes for better efficiency and compliance across teams.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This course teaches how to map, analyse, and enhance Order-to-Delivery processes using SIPOC, swimlanes, and basic BPMN. You will define process scope, match goals to customer needs, create strong handoffs, handle risks, and set up documentation, KPIs, and controls. Get hands-on tools, templates, and strategies for change to develop reliable, efficient, audit-proof processes that give steady outcomes.
Elevify advantages
Develop skills
- Master process mapping: create clear SIPOC and swimlane diagrams quickly in hours.
- Design future workflows: develop strong cross-team handoffs and approvals efficiently.
- Set up KPIs and controls: establish precise metrics and easy visual dashboards.
- Analyse processes lean-style: identify waste, risks, and causes in Order-to-Delivery.
- Roll out changes confidently: test, train teams, and maintain new process standards.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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