Lean administration training
Gain skills in Lean Administration to improve email workflows, remove waste, and enhance services. Use practical tools, templates, and KPIs to redesign processes, manage change, and promote ongoing improvements in admin teams.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Lean Administration Training teaches how to improve office and email citizen services with Lean tools. Map processes, find waste, analyse causes, and set up efficient inbox standards. Includes templates, KPIs, and change tips to reduce delays, errors, and foster continuous improvement.
Elevify advantages
Develop skills
- Lean office basics: use Lean methods to improve admin tasks quickly.
- Email workflow mapping: diagram shared inboxes to find delays and blocks.
- Spot waste and causes: identify 8 wastes and solve email problems with 5 Whys.
- Redesign email processes: create standards, roles, and dashboards for quick replies.
- Test and expand changes: use PDCA trials and implement Lean with team support.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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