knowledge management training
Gain mastery in practical knowledge management techniques to reduce time spent searching for information, increase content reuse, and safeguard vital expertise. The course focuses on building simple systems, establishing governance frameworks, and implementing key performance metrics, enabling your team to work more efficiently, prevent unnecessary repetition, and retain essential knowledge within the organisation for sustained success.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This course teaches how to create a straightforward and efficient knowledge management system using familiar tools. You will discover what knowledge to capture, ways to organise folders, tags, and versions, and how to establish clear, measurable goals. It covers developing governance structures, incentives, and quality controls, assessing existing gaps and risks, and using real-world examples, pilot projects, and training strategies to promote ongoing enhancements and tangible business benefits.
Elevify advantages
Develop skills
- Design efficient KM systems: capture, store, and reuse knowledge using tools already available.
- Establish SMART KM objectives: create KPIs that quickly reduce search times and enhance content reuse.
- Develop KM governance: implement access controls, quality assurance, and straightforward incentives.
- Identify KM shortcomings: detect silos, risks, and duplication to maintain performance and client satisfaction.
- Conduct KM pilots: initiate rapid trials, monitor results, and continuously improve processes.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course