crisis management training
Gain mastery in crisis management to shield your brand, customers, and partners from harm. The programme teaches rapid incident evaluation, leading multi-team responses, controlling social media upheavals, and steering recovery through assured, transparent messaging that builds trust and minimises damage.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This training equips you with practical strategies to quickly evaluate emergencies, work with legal and technical groups, and manage communications across platforms. You will learn to handle social media crises, update stakeholders, direct customer service teams, and engage regulators and investors. Develop straightforward action plans, recovery strategies, and after-action reviews to safeguard your brand's image and hasten restoration.
Elevify advantages
Develop skills
- Quick crisis evaluation: swiftly gauge situations and activate appropriate actions.
- Social media control: create prompt, focused updates and counter spreading negativity.
- Stakeholder communication: identify key groups and provide steady, reliable information.
- Impactful announcements: prepare compassionate media statements and speaker guides.
- Recovery after crisis: assess brand impact, improve strategies, and avoid future issues.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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