SME-SMI Training
SME-SMI Training guides managers in constructing role-based skill matrices, crafting 12-week training initiatives, nurturing in-house experts into trainers, and monitoring KPIs to boost quality, efficiency, and client satisfaction in compact teams via simple, replicable methods.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This SME-SMI Training equips you to swiftly create targeted 12-week training programmes, develop precise role-based skill matrices, and transform internal experts into capable trainers. Master setting measurable KPIs, monitoring progress using straightforward tools, applying microlearning and checklists, and establishing feedback mechanisms that reduce mistakes, accelerate onboarding, and foster ongoing enhancement despite tight time and resources.
Elevify advantages
Develop skills
- KPI-focused training design: establish precise, trackable targets for SME teams promptly.
- Role-based skill mapping: construct straightforward matrices for each service role.
- Effective SME trainer preparation: convert specialists into proficient internal coaches.
- Efficient training rollout: implement 12-week programmes with little operational interruption.
- Ongoing skills refinement: apply basic audits and feedback for continuous advancement.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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