Quality Approach Training
Gain expertise in ISO 9001 standards, effective process control, and continuous improvement techniques to enhance quality performance, reduce defects, and manage complaints proficiently. Tailored for managers and administrators in Uganda who oversee teams, boost operational results, and foster a strong quality culture in their organisations. This practical course delivers tools for immediate application in daily work environments.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This training equips you with hands-on methods to implement ISO 9001 in everyday tasks. You will master process mapping, control measures, performance indicators, and clear work instructions. Gain skills in handling nonconformities and complaints, conducting root cause analysis, applying PDCA cycles, and designing KPIs. Additionally, learn to create targeted training sessions, evaluate their impact, and develop a solid plan for rolling out and maintaining quality improvements over time.
Elevify advantages
Develop skills
- ISO 9001 application: implement essential requirements, controls, and documentation in routine operations.
- Process oversight: chart workflows, establish KPIs, and track risks for quick improvements.
- Nonconformity management: address complaints, identify root causes, and execute corrective measures.
- Improvement techniques: apply PDCA, Pareto analysis, 5S methods, and KPIs to minimise errors.
- Training development: design concise, practical sessions suited for team supervisors.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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