BPM (Business Process Management) Training
Gain mastery in BPM for order-to-delivery operations: document AS-IS processes, redesign TO-BE workflows, address root causes, and establish KPIs. Acquire practical techniques to minimise errors, accelerate fulfilment, and synchronise operations with business objectives in management and administration contexts.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This BPM Training equips you with tools to optimise Order-to-Delivery processes. Master documenting current AS-IS workflows, setting precise scopes, conducting root cause analysis, and crafting improved TO-BE processes to reduce mistakes and hold-ups. Gain expertise in designing KPIs, creating dashboards, benchmarking performance, and developing implementation plans with effective change management and governance for sustainable outcomes.
Elevify advantages
Develop skills
- Text-based BPMN modelling: convert chaotic procedures into streamlined process maps.
- AS-IS and TO-BE mapping: capture, revamp, and enhance order-to-delivery sequences.
- KPI design for O2D: establish, compute, and monitor vital logistics performance indicators.
- Root cause analysis: utilise 5 Whys, Fishbone diagrams, and Pareto principles to resolve order problems swiftly.
- Implementation roadmap: strategise gradual deployments, oversight, and change integration.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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