Assistant Housekeeping Manager Course
Gain mastery as an Assistant Housekeeping Manager with essential tools for team communication, room inspections, cleaning standards, shift scheduling, and complaint resolution. This course enhances productivity, boosts guest satisfaction, and drives operational excellence in hotel management and administration, equipping you to oversee efficient daily housekeeping operations.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with practical strategies to improve room quality, cleaning speed, and guest satisfaction. You will master inspection methods, checklists, quality controls, realistic time standards, KPIs, shift planning based on occupancy, and uniform cleaning procedures. Develop expertise in managing complaints, investigating incidents, coaching teams, and monitoring performance for seamless, efficient housekeeping operations.
Elevify advantages
Develop skills
- Lead housekeeping teams through briefings, staff coaching, and improving daily performance.
- Quickly control quality by inspecting rooms, recording defects, and reducing re-cleans and complaints.
- Standardise cleaning with professional room sequences, time standards, and safe chemical use.
- Plan demanding shifts by assigning rooms, balancing workloads, and handling peak occupancy.
- Resolve guest complaints by investigating issues, documenting responses, and preventing recurrences.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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