flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Health Insurance Course equips you with practical skills to understand PPO plan structures, interpret EOBs, and identify billing and coding mistakes in outpatient surgery claims. You will learn to figure out member costs, handle appeals and reviews, and use straightforward scripts for customer calls. Develop assured communication with members, avoid debt collection problems, and apply effective processes that boost accuracy, following rules, and clear cost information.
Elevify advantages
Develop skills
- PPO plan expertise: break down marketplace PPO terms, fees, and benefit overviews.
- EOB and bill review: quickly find errors, rejections, and uncovered outpatient costs.
- Claims calculation skills: rebuild approved amounts, shared costs, and patient balances.
- Appeal preparation: create clear, rule-following reviews with solid supporting documents.
- Member support: stop collections, clarify coverage, and direct next actions plainly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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