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Workplace Conflict Management Course

Workplace Conflict Management Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This course provides hands-on tools for handling workplace conflicts, including assessing issues, conducting mediation sessions, and leading tough talks with assurance. You will learn session preparation, emotion control, reframing accusations, ensuring balanced input, and forming precise, deadline-driven agreements. It also covers follow-up techniques, ethical leadership involvement, and performance measures to maintain productive, united teams.

Elevify advantages

Develop skills

  • Plan quick, safe, effective mediation sessions for conflicts.
  • De-escalate tensions using questions, reframing, and active listening.
  • Identify root causes of systemic or interpersonal conflicts fast.
  • Create clear, actionable, time-limited conflict resolutions.
  • Track agreement success with KPIs, surveys, and follow-ups.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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