Professional Mediation Training
Professional Mediation Training equips HR professionals with step-by-step tools to evaluate cases, manage risks, address harassment and power imbalances, conduct structured mediations, and develop strong agreements that enhance workplace culture and minimise conflicts. This course provides practical guidance for handling sensitive workplace disputes effectively, ensuring compliance with legal and ethical standards while promoting accountability and positive change.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Professional Mediation Training offers practical skills to evaluate cases, handle sensitive issues, and create safe processes that meet legal and ethical requirements. Participants learn to identify risks, maintain neutrality, facilitate tough discussions, develop lasting agreements, and follow up to foster accountability, cultural improvement, and enduring workplace transformation.
Elevify advantages
Develop skills
- HR mediation intake: assess cases, risks, and legal issues quickly.
- Neutral facilitation: lead fair sessions while staying compliant.
- Difficult conversations: de-escalate conflicts using practical phrasing.
- Agreement design: create clear, enforceable agreements for teams.
- Post-mediation follow-up: track results, repair culture, and sustain change.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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