Process Communication Model (PCM) Course
Gain mastery in the Process Communication Model (PCM) to enhance hiring decisions and speed up conflict resolution. Discover how to identify personality types, recognise stress indicators, and adjust communication styles to foster robust teams and superior HR outcomes. This training delivers practical insights for better interpersonal dynamics in workplaces across Uganda and beyond.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Process Communication Model (PCM) Training equips you with hands-on methods to grasp six personality types, their key psychological needs, and distress signals, enabling swift behaviour analysis and tailored communication responses. Gain skills in profiling with PCM, crafting effective interviews, evaluating role suitability, and managing conflicts using practical scripts, ethical tools, and actionable follow-up plans for instant use.
Elevify advantages
Develop skills
- Decode PCM personality types by spotting needs, channels, and stress signals swiftly.
- Conduct PCM-guided interviews to uncover fit, stress, and role matches quickly.
- Map conflicts and resolve them using PCM for de-escalation and team rebuilding.
- Create hiring tools informed by PCM, including rubrics, guides, and checklists.
- Lead critical discussions by adapting communication to individual PCM profiles.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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