Handling Workplace Conflicts Course
Acquire essential HR skills for resolving workplace disputes. Master spotting conflict roots, facilitating impartial discussions, conducting productive mediations, handling legal and image risks, and developing follow-up plans that rebuild confidence, strengthen teams, and enhance output. This training delivers real-world tools to manage tensions effectively and promote lasting harmony in your organisation.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with hands-on methods to identify conflict origins, evaluate team dynamics, and grasp legal plus reputation hazards. Gain skills in gathering case details, holding compassionate neutral one-on-one sessions, guiding organised group mediations, and crafting precise action steps, monitoring indicators, and messaging plans to rebuild teamwork and safeguard business results.
Elevify advantages
Develop skills
- Diagnose workplace conflicts: swiftly identify core issues and HR risks.
- Conduct impartial individual discussions: question, hear, and record with compassion.
- Facilitate targeted mediations: establish rules, ease stress, and finalise deals promptly.
- Develop conflict resolution plans: include 4-week tracking, measures, and responsibility.
- Use NVC and interest-focused bargaining: settle issues justly and within the law.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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