Performance Improvement Plan Course
This course equips HR professionals and managers with practical tools to implement effective Performance Improvement Plans (PIPs) that drive real results while ensuring fairness and compliance.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Performance Improvement Plan Course teaches you how to identify root causes, set clear measurable targets, and turn KPIs such as CSAT, AHT, and error rates into straightforward 60-day SMART goals. You will learn to create fair and compliant PIP documents, avoid bias, safeguard dignity, and use ethical protections. It includes ready-to-use templates, dashboards, scripts, and coaching resources to monitor progress, assist employees, and make informed, documented decisions.
Elevify advantages
Develop skills
- Diagnose performance issues: use root cause analysis with actual HR data.
- Design effective PIPs: draft clear goals, timelines, and support measures quickly.
- Protect your company: implement ethical, bias-free, and legally sound PIP methods.
- Coach managers: prepare scripts for PIP discussions, manage resistance, and foster agreement.
- Track PIP results: apply KPIs, templates, and dashboards to demonstrate progress.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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