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Training and Quality Monitoring Course

Training and Quality Monitoring Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This Training and Quality Monitoring Course teaches you how to transform training into measurable performance. You will learn to set clear quality objectives, create practical QA forms, choose targeted call criteria, and develop strong metrics for activities, behaviours, and results. You will establish timelines, select tools, analyse data, and build feedback and coaching processes that promote ongoing improvement and steady, dependable outcomes.

Elevify advantages

Develop skills

  • Design training quality metrics: create clear, HR-ready KPIs quickly.
  • Analyse training data: identify trends, outliers, and root causes in weeks.
  • Create lean QA scorecards: concise call forms aligned to training goals.
  • Set feedback and coaching loops: turn QA insights into quick performance wins.
  • Plan monitoring workflows: tools, timelines, and reports HR can deploy fast.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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