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Relationship Management Course

Relationship Management Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This Relationship Management Course teaches you how to check account health, map out stakeholders, and spot churn risks early using clear metrics and customer signs. Learn to create 90-day stabilisation plans, conduct outcome-focused QBRs, and set up governance that stops escalations. Practice scripts for tough conversations, rebuild trust after problems, and develop low-risk upsell and expansion strategies supported by ROI-driven business cases.

Elevify advantages

Develop skills

  • Account risk diagnostics: spot churn signals and revenue threats quickly.
  • Stakeholder mapping: align goals, influence decisions, and secure champions.
  • Difficult talks mastery: handle issues, negotiate, and rebuild trust.
  • Upsell strategy: design low-risk pilots, ROI cases, and expansion plays.
  • 90-day plans: build focused stabilise-and-grow roadmaps with clear KPIs.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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