Problem Solving Skills Course
This course equips participants with essential problem-solving techniques to address business challenges, focusing on revenue stabilization, root cause identification, and actionable planning for improved performance and retention.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Problem Solving Skills Course teaches you how to quickly spot revenue drops and client losses, pinpoint root causes from inside and outside the business, and use data to make straightforward decisions. You will learn useful frameworks for collecting evidence, setting priorities, and creating 90-day action plans, then develop specific initiatives to boost sales performance, service quality, client retention, and team motivation with results you can measure and follow.
Elevify advantages
Develop skills
- Diagnose revenue decline: quickly read B2B metrics, churn, and pipeline signals.
- Perform root cause analysis: apply 5 Whys, ISSUE trees, and client evidence.
- Design quick-win fixes: stabilise revenue, renewals, and client satisfaction.
- Build 90-day action plans: set priorities, owners, milestones, and KPIs.
- Optimise sales and delivery: tighten pipeline, pricing, SLAs, and account recovery.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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