Problem Solving Skills Course
This course equips participants with essential problem-solving techniques to address business challenges, focusing on revenue stabilization, root cause identification, and actionable planning for improved performance and retention.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Problem Solving Skills Course teaches you how to quickly spot revenue drops and client losses, pinpoint root causes from inside and outside the business, and use data to make straightforward decisions. You will learn useful frameworks for collecting evidence, setting priorities, and creating 90-day action plans, then develop specific initiatives to boost sales performance, service quality, client retention, and team motivation with results you can measure and follow.
Elevify advantages
Develop skills
- Diagnose revenue decline: quickly read B2B metrics, churn, and pipeline signals.
- Perform root cause analysis: apply 5 Whys, ISSUE trees, and client evidence.
- Design quick-win fixes: stabilise revenue, renewals, and client satisfaction.
- Build 90-day action plans: set priorities, owners, milestones, and KPIs.
- Optimise sales and delivery: tighten pipeline, pricing, SLAs, and account recovery.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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