Problem Solving and Decision Making Course
This course provides essential skills for effective problem solving and decision making in professional settings, focusing on practical tools and frameworks to achieve reliable outcomes.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Problem Solving and Decision Making Course equips you with practical tools to identify problems, find root causes, and select the best solutions even when under pressure. You will learn to link complaints to key measures, assess capacity, reorganise roles, and distribute workloads evenly. Develop solid action plans, set performance indicators, handle risks, and communicate effectively with stakeholders and clients to ensure reliable and timely results.
Elevify advantages
Develop skills
- Diagnostic thinking: Convert unclear complaints into precise, measurable business issues.
- Root cause analysis: Use 5 Whys and Ishikawa methods to quickly resolve delivery delays.
- Capacity management: Reallocate roles, workloads, and skills in teams of 10–12 people.
- Decision frameworks: Evaluate options based on impact, cost, risk, and time to benefit.
- Implementation planning: Create 4–8 week action plans with KPIs and risk strategies that last.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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