Knowledge Management Course
This course equips you with practical tools to build and sustain a knowledge management system that reduces information loss and boosts organizational efficiency through structured processes and metrics.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Knowledge Management Course teaches you how to capture, validate, and maintain vital know-how using straightforward workflows, practical templates, and simple taxonomies. You will learn to identify knowledge gaps, create an effective storage system, outline roles and responsibilities, and develop an implementation plan with measurable KPIs to help your organisation minimise knowledge loss and enhance daily operations.
Elevify advantages
Develop skills
- Design straightforward knowledge maps: create simple, expandable taxonomies quickly.
- Establish KM workflows: capture, approve, publish, and retire content effectively.
- Identify KM gaps: detect silos, loss risks, and search problems in your organisation.
- Implement KM roadmap: test quick wins, expand adoption, and integrate governance.
- Monitor KM impact: set KPIs, dashboards, and feedback mechanisms that promote usage.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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