Agile Problem-Solving Course
This course equips e-commerce professionals with agile techniques to solve fulfilment challenges efficiently, focusing on process optimization, data-driven decisions, and team collaboration for improved performance.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Agile Problem-solving Course provides a practical toolkit to quickly enhance e-commerce fulfilment performance. You will learn to map end-to-end processes, identify problems from KPI changes, establish SMART goals, and conduct brief, data-informed experiments. Additionally, you will use root cause analysis, handle risks, coordinate with stakeholders, and involve frontline teams to confidently increase accuracy, speed, and timely deliveries.
Elevify advantages
Develop skills
- Agile experiments: design short, low-risk tests that quickly improve operations.
- KPI-driven goals: convert fulfilment metrics into clear, SMART improvement targets swiftly.
- Root cause analysis: identify warehouse problems using 5 Whys, Pareto, and data analysis.
- Process mapping: visualise end-to-end order flows and identify quick optimisation opportunities.
- Change leadership: manage sprints, involve teams, and rapidly scale successful process changes.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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