Business Process Management (BPM) Course
This course equips professionals with essential BPM skills to optimize order-to-cash processes, leveraging BPMN, automation, KPIs, and governance for efficiency and risk management.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Business Process Management (BPM) Course provides you with practical tools to map current workflows, analyse value and waste, and redesign efficient order-to-cash processes. Learn BPMN, stakeholder mapping, automation and integration options, KPI tracking, and governance so you can reduce delays, cut errors, improve customer experience, and implement changes with clear metrics, risk controls, and a realistic roadmap.
Elevify advantages
Develop skills
- Map and analyse as-is processes to expose waste, delays, and exceptions quickly.
- Redesign order-to-cash flows for speed, accuracy, and better customer experience.
- Identify automation and RPA opportunities to reduce manual work and errors swiftly.
- Build KPI dashboards and alerts to monitor SLAs and address O2C issues in real time.
- Plan low-risk BPM rollouts with clear metrics, pilots, and change governance.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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