Business Management and Administration Course
This course equips participants with essential tools for business management and administration, focusing on performance stabilization, profitability enhancement, and client retention through practical strategies like SMART goals, KPI dashboards, operational fixes, cost management, and team conflict resolution.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Business Management and Administration Course provides practical tools to stabilise performance, improve profitability, and keep important clients. Learn to set SMART goals, create KPI dashboards, fix operational problems, manage costs, and sort out team disagreements. With straightforward templates, governance practices, and workable frameworks, you can swiftly identify issues, make necessary adjustments, and achieve steady, measurable outcomes.
Elevify advantages
Develop skills
- KPI design and dashboards: create precise 12-month metrics to guide decisions quickly.
- Operations control: stabilise service quality, capacity, and SLA performance fast.
- Financial management: forecast, price, and control costs in medium-sized service businesses.
- Commercial recovery: increase B2B client retention, renegotiate contracts, and safeguard margins.
- People governance: align roles, incentives, and conflict resolution for effective execution.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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